Support
We're here to help.
Everything about the app, account, subscription, and privacy in one place.
Email us at info@heyhabits.app. We read every message and usually reply within one business day.
To help us help you faster
Please include, if possible:
- the email address of your hey habits account,
- your device and operating system, e.g. iPhone with iOS or Android,
- a short description of what happened and what you expected,
- for billing questions, whether you use the App Store or Google Play.
Quick help
Common questions
Answers about getting started, check-ins, buddies, and Premium are in Help.
Delete account
You can request account deletion via the account deletion page.
Cancel subscription
Manage subscriptions directly in the App Store or Google Play. Cancelling stops the next renewal.
Privacy
Information about data, rights, and retention is in our privacy policy.
No phone support
We only handle support requests by email. That lets us match accounts correctly, document follow-up questions, and reliably verify sensitive requests like account or privacy questions.